Terms and Conditions
Agreement to Terms
Welcome to tranivelquos's financial planning subscription service. These Terms and Conditions govern your use of our website and services.
By accessing our website or using our services, you agree to be bound by these terms and all applicable laws and regulations.
Definitions
For the purposes of these Terms and Conditions:
- "Service": refers to tranivelquos's financial planning subscription service, consultations, and related offerings
- "User" or "You": refers to any individual accessing or using our website or services
- "Content": includes all information, text, graphics, and materials available through our website
- "Agreement": refers to these Terms and Conditions and any additional terms specific to particular services
Acceptable Use of Our Services
When using our website and services, you agree to the following usage guidelines:
Permitted Uses:
- Access our website for legitimate financial planning information and consultation purposes
- Use our contact forms and booking systems to inquire about or schedule services
- Share content from our website for personal, non-commercial purposes with proper attribution
Prohibited Uses:
- Using our website or services for any unlawful purposes or activities
- Attempting to gain unauthorized access to our systems or other user accounts
- Submitting false, misleading, or fraudulent information through our forms or communications
- Using our content for commercial purposes without explicit written permission
Your Responsibilities as a User
As a user of our services, you are responsible for:
- Providing accurate and complete information when requested for service delivery
- Maintaining the confidentiality of any account credentials or personal information
- Notifying us promptly of any changes to your contact information or circumstances
- Using our services and website in accordance with these terms and applicable laws
Intellectual Property Rights
All content, trademarks, and intellectual property on our website are owned by tranivelquos or our licensors and are protected by Australian and international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.
Privacy and Data Protection
Your privacy is important to us. We collect and use your personal information in accordance with Australian privacy laws and our Privacy Policy.
Please review our Privacy Policy for detailed information about how we handle your personal data. Privacy Policy
Payment Terms and Conditions
The following terms apply to all payments for our subscription services:
- Subscription fees are billed monthly in advance and are non-refundable except as required by law
- All prices include applicable GST and are displayed in Australian dollars
- We reserve the right to modify subscription pricing with 30 days written notice to existing subscribers
Termination of Services
Either party may terminate this agreement at any time with appropriate notice. Upon termination, your access to paid services will cease at the end of your current billing period.
Termination does not relieve you of any obligations incurred prior to termination date.
Disclaimers and Warranties
Our services are provided for general informational purposes and do not constitute professional financial advice tailored to your specific circumstances.
Services are provided "as is" without warranties of any kind, either express or implied, including but not limited to merchantability or fitness for a particular purpose.
Limitation of Liability
To the maximum extent permitted by Australian law, tranivelquos's liability for any damages arising from your use of our services is limited to the amount you paid for services in the 12 months preceding the claim.
In no event shall our total liability exceed $1,000 AUD for any single claim or series of related claims.
Indemnification
You agree to indemnify and hold tranivelquos harmless from any claims, damages, or expenses arising from your breach of these terms or misuse of our services.
Dispute Resolution Procedures
We are committed to resolving disputes fairly and efficiently:
Arbitration Process:
Disputes that cannot be resolved through direct negotiation may be subject to binding arbitration in accordance with Australian commercial arbitration rules.
Arbitration proceedings will be conducted in English in Melbourne, Victoria, Australia.
EU Online Dispute Resolution:
For European Union residents, disputes may be resolved through the EU Online Dispute Resolution platform.
The EU ODR platform provides access to certified dispute resolution services for online transactions.: Access the EU ODR platform at ec.europa.eu/consumers/odr
Governing Law and Jurisdiction
These terms are governed by the laws of Australia and New South Wales. Australian courts have exclusive jurisdiction over any disputes arising from this agreement.
Changes to Terms and Conditions
We may modify these Terms and Conditions at any time to reflect changes in our services, legal requirements, or business practices.
We will provide notice of material changes by email or prominent website notice at least 30 days before the changes take effect.
Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any additional service-specific terms, constitute the entire agreement between you and tranivelquos regarding your use of our services.
Contact Information for Terms Queries
If you have questions about these Terms and Conditions, please contact us at contact@tranivelquos.com or +61 190-378-602.
Effective Date:: August 20, 2025
Last Updated:: Last Updated: August 20, 2025